Shipping of Products
We process your order within 24 hours and will ship within 2-3 working days.
Our products can be shipped by Japan Post, DHL or FedEx.
All shipping charges will be calculated automatically when your check out based on weight & your shipping country.

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Free international shipping on orders over 150 USD

Asia
Express Shipping: 1-2 days (0-2kg/16USD)
Registered Shipping: 5-7 days (0-0.5kg/8USD, 0.5-1kg/10USD, 1-1.5kg/12USD)

USA
Express Shipping: 2-5 days (0-2kg/21USD)

Oceania, North America, Central America, the Middle East
Express Shipping: 4-7 days (0-2kg/35USD)

Europe
Express Shipping: 3-6 days (0-2kg/21USD)

South America, Africa
Express Shipping: 5-10 days (0-2kg/35USD)

Japan
Registered Shipping: 1-2 days (7USD)
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Item will be delivered to your doorstep the next 2-10 days after we shipped.

The delivery of ordered products may be delayed and take longer than ordinarily expected due to a natural disaster, war, incident, accident, etc., or depending on the status of customs inspection, etc.

Depending on the country or area to which the ordered product is shipped, customs duties, etc. (import tax, value-added tax, customs fees, etc.) may need to be paid separately. In such case, the user must bear such customs duties, etc.

Payment 
The amount payable for the purchase of a product is the total of the price of such product and the shipping charges therefor. 

Depending on the country or area to which the ordered product is shipped, customs duties, etc. (import tax, value-added tax, customs fees, etc.) may need to be paid separately. In such case, the user must bear such customs duties, etc. We accept major credit cards (Visa, MasterCard and American Express) , Paypal, Apple Pay and Google Pay as payment.
If a dispute arises between a user and the user’s credit card company or clearing agency, such dispute will be resolved between the relevant parties, and we will not assume any liability therefore. 

Return, Exchange and cancelation 
If you are not satisfied with your order, you have 10 days after receiving your order to return the item for an exchange, refund or store credit. Every inquiry must be sent by email to info@mcraftsmanship.com. Please indicate what you are returning and why.
In order for us to process your return, please include your name, email address and order number along with the name of the items that you're returning. You will be responsible for the shipping charges associated with sending the unwanted item back to us. Shipping fees are not eligible for a refund. 
We will exchange all products that are unworn, unused, and with all original packaging, tags, etc. If it is determined that the product has been worn, stained, or altered in any way, we will return the item back to you.  We reserve the right to refuse any returns to us which do not meet these conditions.

In the event that a product is damaged during shipping, please contact customer service at info@mcraftsmanship.com and send a detailed photo of the damage with the order number. 

Customers can cancel an order until it is dispatched (please contact us as soon as possible). We try to ensure that all product information is accurate and complete, and that the photographs clearly indicate the shape, color and details of each item. Because orders are shipped internationally, exchanges cannot be made due to customer error.

Refund 
We will refund the customer within 5 business days after having received the returned items. The refund will be proceed on the same account that was used for the purchase.